In the competitive world of e-commerce, having the e-commerce enabler partner on your side can give you a strong advantage. E-commerce enabler companies help brands like yours sell products online easily and effectively. However, with so many service providers out there, how do you choose the right e-commerce enabler for your business?
Enablers of e-commerce in the Philippines usually cover everything from setting up and managing online stores to digital marketing and customer service. However, not all of them are created equal.
In this comprehensive guide, we will walk you through the essential factors to consider when finding the perfect e-commerce enabler for your business in the Philippines. Continue reading to learn how to evaluate the right e-commerce enablers.
What to Look for in an E-commerce Enabler: 8 Factors to Consider
Choosing the right e-commerce enabler can be crucial for the success of your online business. Consider these 8 factors in finding the perfect e-commerce enabler partner for your brand:
1. Your Business Needs
Before you search for an e-commerce enabler partner, it’s important that you know your business needs. E-commerce might be unfamiliar to you, but you should know what aspects of your business you want to enhance. Do you need someone who will set up an online store in the leading online marketplaces? Or maybe, you want to promote your business on social media. By evaluating your business needs carefully, you have more chance of finding the right E-commerce enabler partner for your business.
2. Services Offered
At this point, you should already have goals in mind when partnering with an e-commerce enabler company. Start by evaluating the range of services and capabilities they offer.
Do the services they offer align with your business needs and goals? Do they have the right skills, expertise, and experience in the areas where you need support? By answering these questions, you can easily narrow down your choices.
The right e-commerce enabler can provide comprehensive e-commerce solutions for your online operation. This may include website development, warehousing, inventory management marketing, order fulfillment, and customer relations. Look for an e-commerce enabler company that understands and aligns with your specific needs and growth plans.
3. Warehousing and Fulfillment Services
We already mentioned that the services offered by the e-commerce enabler should match your goals and needs. However, we wanted you to pay extra attention to the warehouse and fulfillment solution.
This is crucial if you sell products that require storage and fulfillment. The right e-commerce enabler for your business has warehouses strategically located for your customers.
Efficient warehousing and order fulfillment are critical components of e-commerce success. In fact, an international study revealed that online shoppers are willing to pay more for swift and effective delivery.
Just picture this in your mind – you’re a company that sells FMCG products. If your e-commerce enabler partner has a warehouse located near your target market, you can offer a same-day delivery service, gaining a competitive edge over your competitors.
4. Technology and Tools
Believe it or not, the technology and tools can make a lot of difference in your e-commerce operation. The technology and tools used by your enabler partner can make or break your business.
Look for enablers that leverage cutting-edge e-commerce platforms, robust analytics, and integration. They should also be knowledgeable about different e-commerce platforms such as Shopify, WooCommerce, or Magento. An enabler company that leverages different technologies and tools can help stay ahead of the competition and adapt to evolving market trends.
5. Industry Experience
Experience matters also when choosing an e-commerce enabler. Assess the company’s track record and industry expertise. A typical e-commerce enabler company in the Philippines usually covers all niches. However, if you find a company that has a deep understanding of your industry you can gain more benefits.
E-commerce enablers that specialize in your niche can offer valuable insights and tailor their services to your specific needs. For instance, A DIY tool company partnered with an e-commerce enabler specializing in the power tools industry, can learn complex regulations and reach a broader audience through targeted marketing campaigns.
6. Customer Service
Partner with an e-commerce enabler company with an excellent customer service team. They should be attentive, responsive, and professional in answering the queries of not only your customers but also your team.
Check their response time, the channels they support, and the availability of the dedicated account managers. You should be able to seek their assistance whenever you need help.
Just imagine the chaos you will experience when your webstore suddenly encounters issues during a major sale event and you can’t rely on your partner. You may miss opportunities and possibly revenue loss when you can’t solve the issue promptly.
7. Cost and Flexibility
Of course, budget is also an important factor in choosing an e-commerce enabler. We suggest to consult with multiple companies and compare their pricing models. Determine which among them match best with your budget.
Also, communicate with them your budget, then assess their flexibility in adapting to your changing business needs.
Budget considerations are crucial in any business decision. Compare pricing models among e-commerce enablers and determine which aligns best with your budget. Additionally, assess their flexibility in adapting to your changing business needs as you grow.
8. Third-party Connections and Industry Recognition
Finally, it is important to know if the e-commerce enabler has established partnerships with third-party services. Some e-commerce enablers may have access to reliable delivery partners, marketing platforms, or online marketplaces that can help you grow your business.
Additionally, it is a good sign if the e-commerce enabler has earned the trust and recognition of well-known e-commerce platforms. A case in point is Be Global E-commerce Corporation, which received badges from Shopee and Lazada for their enabler program.
Be Global E-commerce: The Best E-commerce Enabler Partner in the Philippines
Finding the right e-commerce enabler for your business is an important decision that can directly impact your business growth. Carefully evaluate the company based on the factors we mentioned above.
If you want to partner with a team you can trust then consider Be Global E-commerce Corporation. We provide all the necessary support and tools to help our clients grow and succeed in the e-commerce landscape.
From online store management and digital marketing to logistics and order fulfillment, our team will be with you every step of the way.
Contact us today and learn more about how our e-commerce services can help your business.
