The e-commerce industry continues to grow at a very fast pace and there is no sign of stopping any time soon. In fact, in 2019, e-commerce sales already topped 10% of total retail sales. While this number speaks a lot about the fate of eCommerce, it doesn’t guarantee the success of all online businesses and retailers. For online shop owners out there, your success will not only rely on your product’s quality but it will also depend on the quality of your order fulfillment service.
Fulfillment services are a crucial part of any e-commerce business. Consistent quality service offerings can develop trust and credibility. However, one mistake can end up in losing customers.
What is an e-commerce fulfillment service?
Once a customer buys your product online, they expect your parcel to be delivered to them quickly and safely to their doorsteps. Companies and retailers have to meet this expectation. This is where the fulfillment service comes in.
In the e-commerce sector, order fulfillment entails receiving an order, processing it, and delivering it to the right consumer. This may sound really simple, but there is a lot going on throughout the process. It is recommended to hire third-party fulfillment providers, such as Be Global E-commerce Corporation that will make your job a lot easier.
Once you partner with a fulfillment provider, your item will be stored in their warehouses. When you get an online order, they will take your inventory from the shelf, pack it, and prepare it for shipment with a carrier.
Fulfillment processes vary from one provider to another. However, the goal is the same – to be the command center for their clients and cover all order prepping and shipping needs.
7 Benefits of using fulfillment service for your e-commerce business
It is not impossible to do order fulfillment for your own e-commerce business. However, if your business is growing quickly, it is recommended to outsource fulfillment providers that will do the work for you.
Here are the major reasons why fulfillment service is important for e-commerce business:
1. Quicker shipping experience
Running a successful business both online and offline requires satisfying your consumers’ requirements and expectations. Those expectations are high when it comes to fulfillment, particularly when it comes to shipping speeds.
A 2018 survey of courier company Dropoff, revealed that 99% of the respondents answered that fast delivery is important when making an online purchase. The said study also stated that 47% of the respondents are willing to pay to make it happen.
Nowadays, online shoppers increasingly expect faster shipping from all e-commerce businesses. Working with fulfillment providers enables businesses, even those small to mid-sized merchants, to compete with fast shipping promises.
2. Efficient storage and distribution of your item
Delayed, missing, or inaccurate shipments are all definite ways to alienate your consumers, which is why it is important to make every process of order right. Partnering with the right fulfillment company eliminates this risk.
Fulfillment providers have a technology and system that eliminates the possibility of shipping mistakes. They will manage, store, and receive your items for you while providing quick access for tracking the levels of your available stock. Using their service allows you to efficiently manage, store, and transport your e-commerce business orders.
3. Enjoy lower shipping costs in the long run
Startup business owners usually avoid working with fulfillment providers, as they see their service as another expense. But this is not true at all. In fact, partnering with a third-party fulfillment service may actually help you to save more money.
A typical fulfillment provider has multiple warehouses across the country. Having these warehouses allows them to move your product closer to your consumer. It also allows them to balance your inventory across this network of warehouses. This method of inventory distribution can cut shipping expenses by 25%.
Fulfillment providers also receive better rates from their partnered carriers since they handle bulk orders. Thanks to these discounts, you may end up saving 15% to 35% on published shipping rates.
4. Extend your business reach
Most e-commerce enterprises, however, want to enter the worldwide market but are hesitant owing to the dangers involved. Having an order fulfillment partner is the ideal approach to reaching new markets without having to set up traditional storefronts all over the world where you wish to sell your items. You may also take advantage of the fulfillment partner’s distribution location and low delivery charges.
5. Take advantage of their tools and technology
Technology remains to be one of the most important aspects of any e-commerce business. This machinery plays a crucial role from inventory management and shipment tracking to payment processing and customer data protection. If you want your business to acquire these solutions, you may need to invest large finances, not to mention, a professional that would operate those technologies.
Fulfillment providers usually have this technology. For instance, Be Global E-commerce Corporation has a system and inventory software to help manage the entire order management process with ease. Partnering with them means your business gets access to their tools and system.
6. Extend your business reach
Any business owner would want to enter a global market but hesitate because of financial restrictions and many other risks. Having a fulfillment partner makes this dream more possible. Thanks to their services, your products can have an international reach, without the need of building a storefront overseas.
You may also take advantage of the fulfillment partner’s distribution location and warehouses to expand your business horizon. Whether you get an order from another region or even another nation, you can reach them with a proper order fulfillment provider.
7. So, you can focus more on growing your business
This is probably the most obvious yet the most critical for your business growth. Most e-commerce businesses aren’t nurtured with the goal of creating a logistical infrastructure to support order fulfillment demands. And as your business grows, your time becomes scarce. Even though you may enjoy packing boxes and making an inventory, the process can disrupt your time management.
Working with an order fulfillment provider means entrusting them with a critical aspect of your organization that, for the most part, is outside of your area of expertise. This will save you more time, allowing you to focus on growing your business.
Most Reliable Fulfillment Provider for E-commerce in the Philippines
By now, you should know that partnering with fulfillment providers can provide various benefits to your e-commerce business. However, fulfillment companies aren’t created equally. It’s your responsibility to find the right center for your online shop.
As customer expectations continue to rise, you will need a reliable fulfillment partner who can help your business function efficiently and stay competitive. If you partner with Be Global E-commerce Corporation, you can guarantee a stress free and effective fulfillment service.
The company has been supporting e-commerce businesses for decades, by providing an efficient and affordable way to manage their products. We also provide safe warehouses that can match your item’s requirements. Furthermore, our system will allow you to easily keep track of all of your products.
Contact us today to learn how Be Global E-commerce Corporation can assist your e-commerce business increase productivity and enhance customer experience as your end-to-end fulfillment partner!
